Terms & Conditions for Car Storage
Louxe VIP Car Storage Terms and Conditions
Welcome to Louxe VIP Car Storage. By storing your vehicle with us, you agree to abide by the following terms and conditions. These terms and conditions outline the rules and regulations for the use of our car storage facilities.
1. General Terms
1.1 No Liability for Vehicle Condition: Louxe VIP Car Storage assumes no liability for the mechanical condition, faults, or any other aspects of the vehicle's condition. The storage service is provided as-is, and Louxe VIP Car Storage will not be held responsible for ensuring that the vehicle starts or is in any particular state of repair or readiness upon collection.
1.2 Minimum and Maximum Storage Periods: The minimum storage period is thirty (30) days, and the maximum storage period is one (1) year. If you wish to store your car for shorter than 30 days, then a minimum charge of 30 days applies.
1.3 Storage Rates: The cost of storage is €15 per day plus VAT for a standard car. Prices for larger vehicles or special requirements may be higher and will be quoted upon request.
1.4 Trickle Charge Service: Louxe VIP Car Storage offers a trickle charging service to maintain your vehicle's battery condition during storage. This service is available at an additional cost for a standard charger, payable at the start of the storage period.
1.5 Proof of Insurance: All vehicles stored at Louxe VIP Car Storage must be insured. The owner must provide proof of valid insurance for the vehicle upon delivery to the facility.
2. Vehicle Collection and Access
2.1 Notice Period for Collection: Vehicles can only be collected with a minimum of twenty-four (24) hours notice. A specific collection slot will be provided, usually within twelve (12) hours of the requested time.
2.2 Collection Timing: Louxe VIP Car Storage will endeavour to accommodate your preferred collection time. However, collection slots are subject to availability, and Louxe VIP Car Storage reserves the right to allocate a specific time based on operational requirements.
2.3 Identification for Collection: The vehicle can only be collected by the registered owner or an authorised representative with appropriate identification and documentation.
2.4 Limit on Collections: Whilst Louxe tries to accommodate all customers, due to its nature of being a long-term storage facility, Louxe allows for only 1 collection and drop-off per 30 days of storage with the above notice periods.
3. Storage Facility and Security
3.1 Facility Description: Louxe VIP Car Storage is located in a secure, modern industrial warehouse unit, monitored 24/7 by motion-detection cameras. The facility offers ample space to ensure vehicles are stored in a safe environment.
3.2 No Liability for Theft or Damage: While all reasonable security measures are taken to protect your vehicle, Louxe VIP Car Storage shall not be held liable for any loss, theft, or damage to the vehicle, including its contents, howsoever caused while stored at our facility.
3.3 Condition of workings of your Vehicle: Louxe is not responsible for the workings of your vehicle. Louxe is only a storage facility. Cars are not driven. If prior or upon collection, your vehicle does not start or has a fault, Louxe will have no responsibility for its workings or condition. It is your responsibility to collect the car and take it to a dealer to be fixed.
4. Vehicle Cleaning Services
4.1 Cleaning Services Availability: Vehicles can be washed and cleaned inside and out prior to collection, with forty-eight (48) hours notice required for this service.
4.2 Cleaning Service Fees for Standard Cars:
- Full Valet Service: Cleaning inside and outside of your car to a very high standard. Please check website for latest prices.
4.3 Service Requests: Cleaning services must be requested at the time of storage or at least forty-eight (48) hours prior to the desired collection time.
5. Payment Terms
5.1 Upfront Payment: Payment for storage and any additional services is due upfront at the commencement of the storage period or when the service is requested.
5.2 Late Payment Penalty: If a vehicle is left at the facility without payment beyond the agreed storage period, a penalty of 10% of the total outstanding balance will be applied.
5.3 Right to Remove Vehicles: Louxe VIP Car Storage reserves the right to remove any vehicle that remains unpaid for beyond the agreed period. In such cases, the vehicle may be moved and left in a public street at the owner’s responsibility and risk.
5.4 Additional Costs: All costs are subject to VAT. Any additional costs incurred for oversized vehicles, special requests, trickle charging, or other services will be communicated and must be settled prior to collection of the vehicle.
6. Liability and Indemnity
6.1 Customer's Risk: All vehicles are stored entirely at the customer’s risk. Louxe VIP Car Storage accepts no responsibility for any damage, deterioration, or mechanical issues that may occur while the vehicle is stored.
6.2 Indemnification: By agreeing to these terms, the customer indemnifies Louxe VIP Car Storage against any claims, losses, or damages arising from the use of our storage facilities.
7. Amendments and Changes
7.1 Right to Amend: Louxe VIP Car Storage reserves the right to amend these terms and conditions at any time. Any changes will be communicated to customers in writing or via email.
8. Governing Law
8.1 Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Portugal.
By storing your vehicle with Louxe VIP Car Storage, you acknowledge that you have read, understood, and agree to these terms and conditions.